UniComData Blogs

VoIP is certainly a technology that has come of age. It’s ubiquitous, and easy-to-use and any business should have VoIP in their toolset. Any business, no matter the size, should be using VoIP to increase productivity, efficiency, and cost effectiveness.
If you are running a business, then there is no reason you shouldn’t be using Voice-over-IP, [...]

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Check out these top ten reasons why you should consider switching to VoIP phones for your business. Voice-over-Internet Protocol (VoIP) is basically technology that allows you to make and receive calls over data networks. Instead of traditional phone services which channel analog signals such as the sound of your voice over copper wires, VoIP converts [...]

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VoIP systems have substantially expanded the organizational footprint in cyberspace, and voice, video and data now traverse the same network infrastructure.  This marriage has rendered networks even more vulnerable, if that’s possible.  The following excerpts describe just one exploitation of this widening vulnerability.  (Complete original article at link below.)
Massive DDoS Attacks a Growing Threat to [...]

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CRN Test Center recently named ShoreTel’s ShoreGear-50 as its pick for 2010 VoIP Product of the Year. What makes this voice switch worthy of this designation? CRN notes such features as ShoreTel’s separation of call control from the user directory, which removes the chance of call control failure at any single point and makes expansion [...]

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Whether simplifying day-to-day communications, streamlining the work of contact center agents and supervisors, or making it easier for mobile workers to stay in the loop, ShoreTel Communicator (formerly ShoreTel Call Manager) puts intuitive communication and collaboration tools at end users’ fingertips.
ShoreTel Communicator delivers unified communications (UC) in an intuitive interface and is available in diverse [...]

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SUNNYVALE, Calif., June 28, 2010 –ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), is pleased to announce that Technology Marketing Corporation (TMC), a global, integrated media company, named ShoreTel for IBM Foundations as a 2010 TMC Labs Innovation Award winner presented by its publication Unified [...]

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The MarkeTel Pursuit™ – Advanced Telephony Server is a task-focused predictive dialer, designed and built for contact centers of all sizes, complete with the option to integrate with digital, analog or VoIP phone lines.
The MarkeTel Pursuit™ is driven by Prospector®, its controller software to complete the ultimate predictive dialing suite, increasing the performance of your [...]

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Morgan Stanley has just released the Mobile Internet Report, which estimates that within five years, more users will access the Internet via mobile devices than desktop PCs. The growth in mobile Internet usage, according to Morgan Stanley’s analysts, is being driven by five technologies:

3G adoption – especially as more devices come out that support the [...]

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Effective communications in today’s always-on world require secure and convenient connections to the corporate network. The ShoreTel® VPN Phone feature extends the reach of the ShoreTel Pure IP Unified Communications (UC) system, by enabling the secure and remote deployment of ShorePhone™ IP Telephones. With the ShoreTel VPN Phone, users can experience the full and familiar [...]

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Voice over Internet Protocol (VoIP), technology that lets you make and receive phone calls over the Internet, may have started out as a novelty, but it’s quickly becoming mainstream – and many businesses are finding that it can save them a lot of cash.
Benefits

Features. VoIP has the same features as conventional phone service: multiple lines, [...]

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