Managed Service Providers (MSPs) can be a real lifesaver, especially for small businesses that have IT needs just like everyone else but are hard pressed to find the manpower and resources to support a dedicated tech department. As with all business relationships, it’s important to establish good rapport with your MSP to ensure that everything [...]
Entries Tagged as 'Managed IT Services'
How to Work Effectively With an MSP
March 17th, 2012 · No Comments
Tags: Managed IT Services
5 Benefits of Managed Services
December 29th, 2011 · No Comments
With IT’s ever-changing and ever-evolving demands, it’s important that businesses, especially those with fewer resources, be able to keep themselves up to date – and there’s no better, more efficient, and more cost-effective solution than Managed Services.
Many large businesses prefer the use of Managed Services to meet their IT needs, but many smaller organizations continue [...]
Tags: Managed IT Services
Why not buy Macs and PCs for your Office?
August 3rd, 2011 · No Comments
We are seeing Macs and PCs together in more and more offices. Here are some tips to make sure these devices can get along with each other—whether it be sharing files between the two systems, sharing printers, having them talk to each other on the same network, and even running apps on both systems.
Unlike a [...]
Tags: Managed IT Services · Network Solutions
Have You Done a Test Restore Lately?
July 18th, 2011 · No Comments
A lot of businesses make it a habit to back up their data, and leave it at that. But many do not realize that there is another half to an effective backup system – regularly testing it.
One of the most basic actions a company takes – big or small – with its data is back [...]
Tags: Backup and Storage · Business Continuity and Disaster Recovery · Managed IT Services
IT Support—It’s Really Business Support
July 8th, 2011 · No Comments
Are you investing in IT to win—or just to keep up? Many, if not most, companies use IT as a tool, and in doing so they tend to focus on its cost. A better approach is to consider it a strategic asset. Doing so can differentiate your company and increase your profits.
Differentiate your company and [...]
Tags: Business Continuity and Disaster Recovery · Managed IT Services
Fixing an Exchange Mail Flow Error
June 29th, 2011 · No Comments
We recently encountered an issue with a customer who could no longer receive external emails in their Exchange environment. After some digging, we determined that the SMTP service on the Exchange server was not communicating with Exchange due to corruption of the SMTP configuration.
To determine if this is the cause of a problem you’re encountering, [...]
Tags: Managed IT Services · Microsoft
How to Make the IT Department Love You
May 26th, 2011 · No Comments
You rely on your IT staff to keep things running smoothly, and to be there quickly when things go wrong. Below are five simple tips to help them fix your problems quickly so you can both be productive and efficient.
Details: When you have a support request, have as much detail as possible. Screenshots from when [...]
Tags: Managed IT Services
Solving Issues with P2V Migration
May 16th, 2011 · No Comments
I was working with one of our customers who had an old Windows 2000 Server running and they wanted it to be joined in their Citrix Xen environment. We thought to ourselves, this should be no problem. However, when we started the P2V process we ran into a few issues. We have since figured out [...]
Tags: Managed IT Services · Network Solutions · Virtualization
Protect Yourself from the “Request Rejected” Email Virus
April 20th, 2011 · No Comments
The phishing scams being warned of as a result of the Epsilon data breach aren’t the only malicious emails making the rounds right now. A spam email with the subject “Request rejected” is currently infecting computers around the world.
The message does not contain any clue as to what the rejected request might be, and since [...]
Tags: Business Continuity and Disaster Recovery · Managed IT Services · Security
Understanding Private and Virtual Private Networks
March 31st, 2011 · No Comments
The world is flat. That is if you ask New York Times columnist and Pulitzer Prize winning author Thomas Friedman, who wrote a book of the same name describing just how the world got flatter and flatter thanks to a whole host of factors, one of which is technology. Technology—most notably computers, telecommunication devices, and [...]
Tags: Managed IT Services · Network Solutions · Security · Virtualization