Unified Communications

This blog is about Unified Communications…integrating the experiences you associate with the telephone—phone calls, voicemail, and conferencing…the work you do on a computer—documents, spreadsheets, instant messaging, e-mail, and calendars…all of which has the power to fundamentally change the way people work.

Unified Communications header image 4

Entries from May 2010

Are You Regularly Defragmenting Your Disks?

May 31st, 2010 · No Comments

When most people want to purchase a new computer or upgrade their current one, they focus on finding a CPU with the quickest speed, the most computing cores, or the most RAM they can afford. However, they may be overlooking the most likely reason for computing slowdowns: fragmentation in the disks.
Disk drives claim the dubious [...]

[Read more →]

Tags: Network Solutions · managed it services

Five Reasons to Consider Managed Services

May 28th, 2010 · 1 Comment

Managed IT services are the technology solution of choice for large businesses, but many small and medium businesses remain resistant to considering this approach. Below are five reasons you may want to change your mind.
Reason #1:  You need to control costs. In today’s economic environment, IT budgets have been slashed—but a cut in IT spending [...]

[Read more →]

Tags: Network Solutions · managed it services

SMBs Buy and Use Software Differently

May 27th, 2010 · No Comments

Surprise, surprise! According to Forrester Research, an analyst firm, small businesses buy and use software differently than their larger brethren. More than 2,200 IT executives and technology decision-makers in North America and Europe were polled, and the findings show that:

Small businesses are more likely to purchase software than build their own
They are wary of open [...]

[Read more →]

Tags: Network Solutions · managed it services

Do Your PCs Host Dangerous Apps?

May 26th, 2010 · No Comments

Research from security firm Secunia reveals that the average PC user has over a dozen insecure applications on his or her computer. They found that the typical user installs over 80 applications on his or her desktop, and around 15% are vulnerable to attack due to failure to patch the applications in a timely manner. [...]

[Read more →]

Tags: Network Solutions · managed it services

Phishing Alert for QuickBooks Customers

May 25th, 2010 · 1 Comment

IMPORTANT UPDATE FOR QuickBooks Customers: Intuit is receiving reports of individuals receiving fraudulent emails from QuickBooks or QuickBooks Online. The two separate emails ask customers to either download a plug in to assess their security or download a Digital Certificate. Customers should delete either of these emails. As we discover these fraudulent sites (cyber criminals [...]

[Read more →]

Tags: Network Solutions · managed it services

Why a PDF is Best for Sharing Files

May 24th, 2010 · No Comments

PDF stands for Portable Document Format, a file format that originated in print publishing as a tool for proofing print jobs before sending them to the printer. Today, it has become the standard for sharing print-ready documents via the Internet.
The format was developed by Adobe and was originally available only to owners of the company’s [...]

[Read more →]

Tags: Network Solutions · managed it services

RealPlayer Users Beware

May 21st, 2010 · No Comments

RealNetworks, developers of RealPlayer, a popular real-time streaming media player, recently released an advisory about vulnerabilities that when exploited could trigger remote code execution attacks. The firm reports at least 11 critical vulnerabilities that expose Windows, Mac, and Linux users to malicious hacker attacks. RealPlayer is a favorite target for malware and fraudware writers, and [...]

[Read more →]

Tags: Network Solutions · managed it services

The overloaded IT guy

May 20th, 2010 · No Comments

I was meeting with a new managed services customer yesterday who was looking for augmentation to their existing IT staff. The existing staff consisted of one “LAN Manager” (their term, not ours) who was supporting approximately 130 users. After spending the day looking at their environment, it was apparent to me that the IT guy [...]

[Read more →]

Tags: Network Solutions · managed it services

Free Online Solutions Make Your Life Easier

May 19th, 2010 · 1 Comment

Do you frequently struggle with creating PDF documents, sending large files through email, and converting various file types from one to another? If so, you may have found that some mainstream solutions are complicated and time consuming. But there are some online solutions that can help you with these common tasks without requiring you to [...]

[Read more →]

Tags: Network Solutions · managed it services

Tornados and Floods…are you prepared?

May 18th, 2010 · No Comments

Ever wonder what it would look like if your business were destroyed by a flood?  See firsthand what the Pep Boys location in Nashville caught on their security camera in early May.
What about a tornado?  Watch this clip to see what impact a tornado can have on your business.
Both of these film clips should serve [...]

[Read more →]

Tags: Network Solutions · managed it services