UniComData Blogs

See where your calls go with Visual Call Path.
You can now visualize your Call Flow as a Connected Network Diagram in full color MS Visio diagrams in just 3 easy steps:

Connect to the Database
Choose your Entry Point
Provide Details

You can see in an instant Trunk Groups, Auto Attendant Menus, Hunt Groups, Work Groups, Route Points and [...]

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If your PDF prints larger or smaller than you want, use Page Scaling to print at the size you’d prefer. Use Tiling to print banners and other large format items across multiple sheets of paper.
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Published with permission from TechAdvisory.org. Source.

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Your small business can benefit from tools that track location and position.
GPS has lately become a near ubiquitous feature in many mobile devices such as car accessories and smart phones. GPS, which stands for Global Positioning Systems, is primarily a navigation system enabled by satellites in orbit around the Earth that transmit positional information to [...]

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If you have ever wondered how to change the default background color of the Calendar in Outlook 2007, read on.
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Published with permission from TechAdvisory.org. Source.

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One technique scammers use to bully users into downloading malware is to launch repeated popup attacks prompting users to download their “antivirus” solution. It’s important to stay safe and keep a level head so you don’t get victimized.
The modus operandi is this: say you’re browsing a random website, and a message suddenly pops up warning [...]

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You can shut down, restart or log off from Windows 7 or Vista in a few quick steps – without going through the Start Menu or using any 3rd party applications.
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Published with permission from TechAdvisory.org. Source.

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As the social networking phenomenon continues to grow, not only for personal use but for business purposes as well, business email staple MS Outlook now allows for integration with popular social networking websites.
Outlook has long been the staple in many business communications – it is truly one of Microsoft’s feats of genius given how prevalent [...]

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Erratic by nature, disasters (natural or man-made) can happen anywhere at any time, and often with little or no warning at all. Planning ahead is imperative to ensure that your business can get back to normal operation as quickly as possible, with minimal loss and damage.
Small to medium-sized businesses usually think that disaster plans are [...]

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ShoreTel Director is a Web-based tool that provides a single management interface for all voice applications, across all locations.
Users can manage voice routing, voicemail, auto-attendant, and basic automated call distribution (ACD) capabilities for every site in the network. This eliminates the need for multiple management systems for different PBXs, sites, and basic applications.
Extremely easy to [...]

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Internal social networks help when you need to cascade and disseminate information within the company, but you also need the right policies and management to use these networks right.
One of these purposes is the creation of internal social networks which, in a nutshell, improve communication and information sharing within the organization. While some may worry [...]

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