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Significant cost savings due to ShoreTel’s brilliantly simple design now backed with a guarantee of best TCO using third-party data for competitive comparisons

ShoreTel® the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), announced a first-of-its-kind program that guarantees the lowest total cost of ownership (TCO) for new ShoreTel customers.

The ShoreTel UC solution was built from the ground up for IP networks, helping to eliminate the complexity typically associated with other solutions, which results in high maintenance and management costs. By designing a powerful yet brilliantly simple solution from the start, ShoreTel drives down the TCO, helping organizations realize dramatic cost savings year after year.

For the ShoreTel Lowest TCO Guarantee Program, ShoreTel uses independent third-party data to compare the actual costs a business incurs for its UC system over time. If the TCO analysis shows that ShoreTel’s TCO is higher than a competitor’s, ShoreTel will lower its prices to beat the competition.

• On average, upfront costs for a UC system typically represent only 25 percent of its TCO. Based on data compiled from independent third parties as well as ShoreTel customers, operating costs such as hardware replacement, training, support, software upgrades, moves, adds and changes, system management, power consumption, and other ongoing charges comprise approximately 75 percent of a system’s five-year TCO.
• ShoreTel’s brilliantly simple architecture delivers an intrinsically lower TCO and dramatically greater value than the more complex and less reliable solutions offered by other vendors.
• The ShoreTel Lowest TCO Guarantee combines independent research firms’ data with a comprehensive and easy to use TCO tool to analyze TCO for each customer’s exact requirements.
• To achieve a fair comparison, the ShoreTel reseller and customer are fully involved in the TCO analysis, and have the opportunity to use their own data.
• TCO calculations are based on a like-for-like configuration and feature set, over a five year or more time period.
• The Lowest TCO Guarantee program supports ShoreTel’s resellers’ efforts to provide solutions that deliver the full financial benefits of UC throughout an enterprise, rather than simply offering commodity hardware and support agreements.