UniComData Blogs

When faxing in or out of the location through the Shoretel becomes an issue, here are some rules of thumb that will help you to resolve fax issues and make initial programming simple.
·         In Director create a User and assign it to a ShoreGear switch analog port. Set the Fax Support to Fax machine.
·         [...]

[Read more →]

ShoreTel announced today that version 9.1 is now GA (Generally Available).
Here are a few snapshots of some of the new features.
Windows Server 2008 32bit (Standard or Enterprise). ALL servers must be the same version.
Client software can run in the following.

Windows Vista Business 64-bit , with Desktop Optimization

Windows 2003 SP2 Terminal Server – 32- or 64-bit
Windows [...]

[Read more →]

Toshiba jumps on the band wagon with integration to Microsoft Office Communicator Server with the following announcement:
Toshiba is pleased to announce the availability of the Remote Call Control (RCC) application that provides telephony integration with Microsoft Office Communications Server (OCS) 2007. Remote Call Control enables you to perform several useful telephony communication functions from the [...]

[Read more →]

Anyone who works in the IT or telecommunications field will tell you the single most over looked cause of failure is power, or more to the point, the lack of power.  Without power we cannot do business.  If we have dirty power, we can do damage to vital equipment and lower employee output.  Dirty power [...]

[Read more →]

The Shoretel VoIP phone system and the NetSuite system join seamlessly to bring the best of both worlds to your fingertips.  The world class Shoretel phone system brings communications to a new level, integrating voice, voice mail, UM, and auto attendant in a feature rich environment.  While NetSuite supports your entire company—from customer relationship management [...]

[Read more →]