UniComData Blogs

 
So you have signed the lease, arranged for the movers, had meetings to get all the employees on board with their responsibilities on move day, talked to the boss about buying pizza for everyone on move day, and is there something you have forgotten? What about the entire infrastructure for the phone system and the [...]

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I ran across something that I found rather disturbing and thought that I’d share. There are apparently people out there who think that Windows Server 2003 is secure or something. This character has a 2003 box out on the internet with a public IP address, no firewall and no antivirus software. The story that I [...]

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In today’s climate how can you maximize technology while cutting expenses such as travel.  The answer is to utilize conferencing to share ideas, collaborate on projects, share presentations, and conduct training, just to mention a few.  Technology that allows companies to not spend valuable resources expended for travel, per diem, hotels, rental cars, etc…. is [...]

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How reliable and secure are your backups? Are you using tape drives? When was the last time somebody actually changed the tapes? How much is your businesses data worth to you? These are some of the questions that I’ve been asking people as I talk to them and the scary thing is that most of [...]

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One of the questions that has been on many an IT manager’s mind lately is whether or not they should take advantage of one of the managed service offerings that are out there today. I would profer to you that in the SMB space, the answer to this question should frequently be yes. The IT [...]

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Automated Call Distribution (ACD) is a device or system that distributes incoming calls to a specific group of agents or representatives who are purposely knowledgeable about products or services.  Generally these groups of agents are customer service representatives who deal with issues involving specific products and are the initial points of contact for a manufacturer, [...]

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What is going to to be the killer app in the unified comminications (UC) world? Is it going to be continuous presence information regardless of the modality, converged voice and video, or something completely different?
Over the years we’ve seen the concept of unified messaging slowly start to be replaced with unified communications. Initally UM was [...]

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Toshiba’s system architecture allows you to implement an all IP solution, all digital, or a mix of IP and digital telephones that meet your needs. You can migrate to IP capabilities as your organization’s needs change.  The Toshiba phone systems include a full line of IP capable systems sized to meet the needs of small [...]

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