UniComData Blogs

Maybe this is really obvious but some of the manufacturers out there apparently haven’t figured it out. Does simply supporting IP phones and/or IP trunks make a PBX a VoIP PBX? What about having an IP enabled processor? My answer to that is NO! If your primary backplane is still TDM (think Alexandar Graham Bell [...]

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There are many times when customers are only looking to replace their voicemails and are not ready to replace the entire phone system.  This may make economic sense as the phone system may have life after the death of their current voicemail system.  But as many of us know, life without a voicemail system is [...]

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I recently got a call from a potential customer who was looking to deploy VoIP phones outside his network. My first suggestion to him was that he should deploy a hardware VPN between locations where these phones were to reside. His indication was that HW VPN was not an option so we started looking at [...]

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To whom it may concern,
This message is addressed to the pertinent parties at AT&T, Verizon, Sprint, XO, Logix, CBeyond, Telwest, and anybody else out there who is providing dial tone. The Dallas-Fort Worth metroplex has become virtually impossible to deal with from a carrier standpoint in that you guys won’t tell us what is a [...]

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We give mobile employees access to the features inherent to their extensions through Mobile Call Manager so they can communicate more effectively and work more productively.  A much faster and more streamlined approach than the alternative dial up approach that traditional voice mails offer, allowing access to all extension capabilities directly from the user’s mobile [...]

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For those of us in the IT world, it seems like single sign on (SSO) is the holy grail of technology. It looks like we’re finally going to get another step closer with the ShoreTel IP PBX system. The upcoming release supports a uni-directional integration with Active Directory that allows the Call Manager application to [...]

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VoIP solutions are being heralded as the next big thing in the telecommunications industry and all businesses are eager to see what kind of benefits, in terms of cost savings, increased employee productivity and user friendliness a VoIP based network can bring. There has been an explosion of Business Class VoIP Systems that provides various [...]

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